Presented by: John Squire

Winner: Animal Friends Pet Insurance

Pet insurance company Animal Friends stood out for having “clear vision and strategy” and for “putting customers at the heart of decision making”.

The Amesbury-based company, founded by Elaine and Chris Fairfax, was also recognised for its corporate social responsibility, having benefited many charities.

General manager Natalie Surtees said: “We were very pleasantly surprised. It was our third year of entering so we were hoping for a win.”

Staff at the firm have increased from 50 to 105 over the last three years, and growth was up 65 per cent last year.


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