Animal Friends Insurance is in the running for two major industry awards. The Salisbury based company has been shortlisted for the British Insurance Awards for their innovative claims system and the Most Trusted Pet Insurance Provider category for the Moneywise Consumer Service Awards 2015.

The company are challenging for the Personal Lines Broking Initiative of the Year category of the British Insurance Awards 2015.

Their innovative online claims system called Pawtal system allows same day claims turnaround, which is a first in the pet insurance industry. Pawtal won the insurance Times’ Broker Claims Initiative of the Year at the end of 2014 and now has over 200 vets using the system.

The winner will be announced at the awards evening on the 8th July at the Royal Albert Hall in London.

Animal Friends Director of Claims Westley Pearson “We have worked really hard to consider the modern needs of our customers as well as the fantastic vets that we work with.

"Our in-house designed and built Pawtal system has truly revolutionised how claims are dealt with, benefiting our policyholders with less paperwork and ensuring vets are paid the very same day the claim is submitted.

Firmly established as the unrivalled badge of excellence for the insurance sector, these prestigious awards were launched to raise standards across the industry by showcasing top class performance and innovation.

With 26 categories recognising the best in British insurance, the British Insurance Awards remains one of the ‘must attend' events in the insurance calendar with the great and good of the market descending on the Royal Albert Hall for a memorable evening.

Animal Friends is also shortlisted for the Most Trusted Pet Insurance Provider category for the Moneywise Consumer Service Awards 2015.

A survey was completed between January and March this year by consumers, and the information collected has formed the basis of the Moneywise Customer Service Awards 2015. A total of 30,000 consumers completed the survey, making it the biggest poll of financial services customers in the UK.

This follows on from the company’s recent successes, winning Moneynet Best Pet Insurance Provider of the year 2015 and taking home three prizes from the Consumer Moneyfacts awards 2015, all of which are voted for by consumers.

Animal Friends Insurance MD Elaine Fairfax “We work hard to provide our customers with an exceptional all-round service, whether it’s their first experience of dealing with Animal friends or they’ve been with us for years. We pride ourselves on taking care of our policyholders and their animal friends.”