THE GoSkydive team are celebrating success after winning a gold award at the South West Tourism Excellence Awards.

They won the award in the active and sporting experience category.

The judging process covered all aspects of the customer journey from enquiry and booking handling right through to the experience itself.

There were 135 different awards presented from the 605 entries that were considered, 380 of those including GoSkydive were visited by a team of 36 mystery shoppers.

GoSkydive managing director Gordon Blamire said: β€œTo win this award is hugely significant for GoSkydive. We have worked really hard on all areas of the customer experience so to win a gold award shows that we are getting it right.”

GoSkydive, which was founded in 2008, is located at the Old Sarum Airfield. It has a core team of full-time professional tandem skydive instructors, who have completed in excess of 30,000 jumps.

The award winners were announced at a ceremony at Ashton Gate Stadium, Bristol.