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Recycling staff helped find my keys
4:58pm Wednesday 24th October 2012 in Letters
ON Wednesday evening I managed to smash a bottle of wine in a plastic bag which I didn’t realise had my car keys in.
I placed the bag with the smashed glass in my black recycling box without realising my keys were inside.
On Thursday morning, as usual, the recycling lorry turned up and emptied our box into their truck, including my keys.
At this stage I did not know they were in the bag as my husband had put them there. I was all set to do the school run could not find my keys so rang him to ask where they were.
It then became apparent that they had gone off with the glass on the lorry.
This was my one and only car key which would cost me more than £250 to replace, and with Christmas looming was not something I would have been able to pay out for.
So with the help of a friend we chased down the recycling lorry and spoke to the lads, who were extremely helpful and genuinely concerned about my predicament.
They put me in contact with their office based in Calne, which is part of the Hills Group recycling centre, and I spoke to a lady called Katie Hemmings, who was super helpful.
They managed to track down the exact lorry that collected from my house, and once back at base emptied the truck and sifted through all the tons of broken glass looking for my keys.
They found them.
I can’t thank everyone who was involved enough for the time and effort they made to help me. I truly thought it was a lost cause.
I think this is a great service and cannot speak more highly of all the staff involved in this incident.
It’s nice to know that people do bother.
SAMANTHA HILL, Downton