THE C12 Wilts & Dorset bus is proving to be the most unreliable bus service I have known.

It is either broken down or it turns up early at stops and doesn’t wait until its actual departure time and goes early, leaving customers stranded.

People pay good money for this service and it needs to be reliable for students to make lesson times.

The digital information at bus stops gives no up-to-the-moment progress for this service.

On January 6 it was nearly 10 minutes early and just left before its actual pick up time.

Advice: A mechanically reliable bus, and stick to the timings please.

Richard Mogg, Alderbury