A DOWNTON nursing home has been rated ‘good’ in all areas after its most recent inspection

Ashley Grange Nursing Home was praised by the Care Quality Commission (CQC) in a report that found it to be safe, effective, caring, responsive and well led.

It comes after the home failed legal requirements in a previous inspection in October 2016, including not managing medicines safely.

Inspectors said “improvement had been made” through an electronic management system and that the home could now be rated safe.

They added: “The service was continually developing and making improvements to their systems.”

A CQC inspector said the home, in Lode Hill, had a “positive and open culture” and that staff were welcoming and friendly.

One healthcare professional spoken to during the inspection in April said: “I love coming here, it is such a friendly home, I cannot fault the attention or kindness I see”.

And a relative of a home resident added: “I have no qualms about the care here. I don’t have any problems but if I did I know I can find staff easily and they will pay attention to my concerns.”

Another said: “I am happy with the care and I feel safe leaving my [relative] in their care.”

The home was found to be safe and clean, with inspectors noting that an environmental health officer had awarded the kitchen a five-star rating for cleanliness.

The report said it viewed the home’s online rota system during the inspection, adding: “There were sufficient numbers of staff to keep people safe.”

Inspectors also praised staff, adding: “The service was well-led with an established and experienced senior management team.”

Operations director Paul De La Haye said: “Well trained staff are more confident in their role and better able to look after our residents.

“We are always keen to welcome enthusiastic individuals to join the team.”

And managing director Isabel De La Haye said: “The report comes at a time when demand for our services is higher than ever and the needs of our residents are more complex.

“We have continued to improve and invest in training, staff development and technology, enabling us to be responsive and continue to provide excellent care.”