Hospital provides high quality information

SALISBURY NHS Foundation Trust is continuing to provide high quality information about health and social care, according to an independent assesment.

The trust has retained the Information Standard, an accreditation given by external assessors from the Royal Society for Public Health.

The hospital has been judged as providing patients with information that is evidence-based, accurate and reader friendly.

Salisbury is one of 34 hospital trusts across the country to get the accreditation.

Katrina Glaister, quality directorate facilitator at the hospital, said: “The aim of the scheme is to reduce the potential for sub-standard health and social care information and ensure patients, public and health professionals know that the information they are using is reliable and can be trusted.

“While our patient information has initially been subject to an annual review, the Royal Society has now provided accreditation for a three-year period, highlighting a significant achievement for the trust and the standards we have in place here in Salisbury.”

Comments(14)

karlmarx says...
2:40pm Mon 15 Oct 12

"Hospital provides high quality information"

It's a shame this 'high quality' information doesn't extend to informing it's own staff on the details of the vile plot to cut their wages by 15%.

karlmarx says...
6:03pm Mon 15 Oct 12

"quality directorate facilitator"
What the !##! is that? How about some more nurses and support staff instead of clap trap?
I'm pretty sure the little old lady waiting for a bed pan would be happier if there were enough staff to get it to her in time. Still, she could be comforted by knowing the 'quality directorate facilitator' is working towards ensuring the information used in getting the bed pan is 'reliable and can be trusted'

healthhelper says...
11:25am Tue 16 Oct 12

to karlmarx
The "quality directorate facilitator" is the person who takes the effort of writing and creating this patient information, that at some time you may find when worried and concerned about your own health, helpful, off the nurse so that he/she may go get the bedpan

karlmarx says...
1:45pm Tue 16 Oct 12

"quality directorate facilitator"
Matron would be turning in her grave.
If you believe for one moment that nurses and support workers need or, even have the time to play with extra burdens of generated paperwork, which incidentally wasn't deemed necessary years ago, then you need to take a long deep breath.
It's not the information that needs checking for 'reliability or quality' it's the the funding and staffing levels that makes the quality AND safety of patients. Bits of paper are only worth the paper they are printed on, they can NEVER replace devotion to duty and caring.

karlmarx says...
2:46pm Tue 16 Oct 12

Incidentally, in the hypothetical case of the little old lady and the bed pan, I'm sure she would choose to have enough members of staff to get the bedpan in time. As opposed to being offered an explanation regarding the reliability, trustworthiness, accuracy etc... Of the information regarding how the bedpan was cleaned, at what temperature, using which chemicals, the density of the material used in the bedpan, its shape, how it should be handled and transported to and from the patient by the non-existent member of staff.

Wonderous Woman says...
11:20am Wed 17 Oct 12

Then I guess if the buck stops anywhere, she must be the one responsible for writing to a female patient with NO Breasts (after a double mastectomy) that her recent xray showed no sign of breast cancer -No **** Sherlock!!!!
Perhaps if she has got a spare moment she could ask her Radiologists to check the xray pertaining to the part of the body that was supposed to have been investigated!

karlmarx says...
1:09pm Wed 17 Oct 12

Wonderous Woman wrote:
Then I guess if the buck stops anywhere, she must be the one responsible for writing to a female patient with NO Breasts (after a double mastectomy) that her recent xray showed no sign of breast cancer -No **** Sherlock!!!!
Perhaps if she has got a spare moment she could ask her Radiologists to check the xray pertaining to the part of the body that was supposed to have been investigated!
And that is exactly the real purpose of the mountains of 'information and paperwork', plausible deniability.

karlmarx says...
9:30am Fri 19 Oct 12

Director of Estates and Capital Development Circa £100, 000 ?

Portfolio Director £77,079-£97,478?

Clinical Informatics Director £132,500?

Chief Officer (designate)£105k - £120k ?

Head of Financial Strategy £77,079-£97,478?

Deputy Director Quality Strategy and System Alignment £77,079-£97,478?

Head of Risk and Regulation £77,079-£97,478?

Deputy Director Quality Assurance £77,079-£97,478?

Medical Director & Responsible Officer £115,000?

Head of Commissioning Support Strategy £77,079-£97,478?

Deputy Director Finance £77,079-£97,478?

Programme Director for Primary Care
Transformation £77,079-£97,478?

There are tens of thousands of 'jobs' like these within the NHS, too many to list here. You get the picture though.
So, to save money Salisbury NHS targets those earning £16,000 or less!
'we're all in this together'?

Wonderous Woman says...
6:42pm Fri 19 Oct 12

Wow! I'm flabbergasted!

I worked in one of their offices a couple of months ago where 3 women were/are employed to answer the phone -that only rang 5-6 times on average over a 5 hour period ...and I thought THAT was a waste of public funds!

I note you didn't list 'Director of Human Resources' ...For the benefit of those who aren't aware, he legged it like a number of others several months ago.
Hmmmm

karlmarx says...
7:29am Sat 20 Oct 12

If I worked for the NHS I too would be happy to be put on 'extended leave' and the get 'to seek new challenges' on that sort of golden goodbye. Would pay off a few mortgages wouldn't it.

'we're all in this together', yes in Tory la la land.

Favicon says...
8:30am Sat 20 Oct 12

karlmarx wrote:
If I worked for the NHS I too would be happy to be put on 'extended leave' and the get 'to seek new challenges' on that sort of golden goodbye. Would pay off a few mortgages wouldn't it. 'we're all in this together', yes in Tory la la land.
Shame there was no 'golden goodbye' for the member of staff that was bullied, victimised, punished, and hounded out of her job for taking too much time off for cancer treatment.

Favicon says...
8:35am Sat 20 Oct 12

Give them their due, they did carry out an investigation into the affair, but as 'the judge', 'jury' and 'executioner' of the case (against themselves), everything was very neatly hidden under the carpet.

Favicon says...
10:13am Sat 20 Oct 12

karlmarx wrote:
If I worked for the NHS I too would be happy to be put on 'extended leave' and the get 'to seek new challenges' on that sort of golden goodbye. Would pay off a few mortgages wouldn't it. 'we're all in this together', yes in Tory la la land.
Assuming your talking about the mysteriously disappearing Mr Caspar Ridley, I'm inclined to believe that the 'golden goodbye' was more of a 'gagging order' on this occasion.

karlmarx says...
2:23pm Sat 20 Oct 12

Probably right. Mind you, for that sort of cash I would keep my trap shut as well. I wonder where 'patient care' fits into all of this?
Keep up the good work all of you on the front line of patient care, you do a brilliant job under the most difficult of circumstances.
'lions led by donkeys!'

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