CUSTOMERS who signed up for Wiltshire Council’s new paid-for green bin service say their garden waste has not been picked up.

Mark Pollard, who lives in Shrewton, said his collection was almost a fortnight late.

“It’s not very good when you pay for something you are not receiving,” he said.

The £40-a-year service launched on June 15.

A Wiltshire Council spokesman said: “We are aware of a very small number of people at properties in the south of the county that didn’t have their garden waste bin collected over the last week due to a routing error.

“However, these missed bins were promptly collected the next morning. We apologise for any inconvenience.”