A CARE home told to improve by inspectors 18 months ago has turned its fortunes around.

Milford House in Milford Mill Road, Salisbury, was rated as “requires improvement” by the Care Quality Commission after an inspection in July 2016.

Concerns were raised over staffing levels, medicine handling and support for people to eat and drink, but now inspectors have praised its action to meet requirements.

In a report published in December, the care home, run by Barchester Healthcare, was rated as “good” for a responsive, safe, effective, caring and well-led service.

General manager Philip Chapman said the staff were “delighted” at the inspection outcome.

He added: “Our team endeavour to provide the highest standard of services in all areas of residents’ lives, such as with a variety of delicious meals, a wide range of activities, and bespoke care for each and every person we support. I’m very proud to work with a team of people who are passionate and highly dedicated to our home.”

After a surprise visit on November 7, 9 and 13, inspectors highlighted that those at the home and their relatives “were positive about the care they received and praised the quality of the staff and management”.

The report added: “We observed staff interacting with people in a friendly and respectful way. People told us they felt safe when receiving care and were involved in developing and reviewing their care plans.”

It also highlighted that there were “sufficient staff” available to provide safe care.

The home had 57 residents at the time of the inspection.