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Cancer patients rate hospital highly
CANCER patients at Salisbury District Hospital have rated their care highly, with 93 per cent of those asked in a recent survey saying that it was excellent or very good.
More than 300 patients were quizzed in a survey carried out by Quality Health on behalf of NHS England, covering diagnosis and treatment, confidence in staff, hospital information and the support that they received at home. Salisbury NHS Trust was in the top 20 per cent of Trusts in 28 of the 66 questions asked.
• 93 per cent said they were always given enough privacy when being examined or treated.
• 91 per cent felt that they had confidence and trust in all doctors treating them.
• 90 per cent said they were given the right amount of information about their condition and treatment.
• 89 per cent said that staff did everything to help control pain all of the time.
• 87 per cent said they got understandable answers to important questions all/most of the time.
But the trust was in the lowest 20 per cent on one question. This related to 83 per cent of patients who felt that they had not been given the name of the clinical nurse specialist in charge of their care.
Helena Bridgman, the hospital’s lead for cancer services said: “These findings will be important to us as we continually use patient feedback to review our services and make any changes that are necessary.”
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