Samantha Luckman Hearing Care opens practice on Queen Street

Samantha Luckman Hearing Care, run by mum-of-three Samantha Luckman, started in 2018, originally based in Medcentres Plus on Avon Approach.

The business has relocated to the former Old Edinburgh Woollen Mill site to upscale in staff, services and space.

It comes after it was Highly Commended in the Salisbury Business Excellence Awards 2023, for Start-Up of the year. 

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Samantha qualified as an audiologist 22 years ago and worked in Boots as an audiologist at Boots for 18 years, leaving to open her own business in 2018.

The practice offers a number of services, from ear wax removal to free 10-minute consultations. Part of their ethos is making sure appointments are always long enough - and as frequent enough as the client needs.

They also offer several hearing aid styles, including Bluetooth and rechargeable options.

Samantha said: “You don’t know the hearing aids are there, and they’re very comfortable. Some people are embarrassed, but what’s more embarrassing is asking people to repeat themselves all the time.

“When people come in and say things like “I thought the birds had stopped singing” in their garden, but they haven’t. All those sorts of things mean the most. We’ve got such a lovely, welcoming team, even if you just want to come in and have a chat or look around.

“It’s about getting people reinstated in their lives.”