By Paul Dempster, managing director, Aspire Defence Capital Works

WE recently completed the first phase of construction works to improve the Bulford Health Centre facilities. I was delighted to receive praise from the Army on the excellent work by both the Aspire and Brymor project teams, for going ‘above and beyond’ in delivering an excellent customer experience and smooth handover.

Our contractor, Brymor, began works just over a year ago, building a 2-storey extension, with new medical consulting rooms, ground floor administration and audio/run-up rooms on the first floor. Externally, additional parking has been provided along with hard landscaping to give patients improved access to the building.

These works support the need for expanded healthcare provision across Salisbury Plain Training Area, as more military families prepare to move to Wiltshire in 2019 under the Army Basing Programme.

Practice Manager SSgt Gemma Conley commended ADCW and Brymor for our professionalism, safe working practices and our respectful engagement with staff and patients during the build phase. Medical staff were kept informed of any construction noise and/or vibrations that might interfere with patient audio testing, and our team liaised closely with the duty medic to ensure the building remained secure at all times.

SSgt Conley said: “We were all very apprehensive as to how we could provide an effective, safe service to our patients and staff whilst under construction. From early on we developed a great rapport with ADCW, who went above and beyond to ensure that we were able to obtain partial occupancy in time for our public opening in early September. Keep up the good work and I will look forward to continuing the good rapport in the second phase of works.”

ADCW and Brymor are continuing to work hard to finish internal reconfiguration of rooms within the existing medical facility, in time for its planned completion later this month.