I HAVE read with interest, the recent dialogue between Rear Admiral Philip Mathias and John Glen MP regarding the serious underfunding of CHC within Wiltshire’s Clinical Commissioning Group (CCG) bailiwick (Journal Postbag, Feb 7 and 14).

I am currently in the process of trying to prove my mother’s eligibility for CHC and from my dealings with the CCG thus far, wholeheartedly agree with Rear Admiral Mathias’ summation.

It appears that John Glen MP has failed to acknowledge two important points raised by Rear Admiral Mathias. Firstly, over the past few years many of his constituents (of which my mother was one) will have missed out on CHC funding to which they are rightfully entitled. Secondly, it seems to me that the external investigation into the CCG was heavily biased and therefore its conclusions must be highly questionable.

Following the introduction of the so-called ‘Improvement Plan’ I was rather hoping that my mother would be the beneficiary of an all new, improved and efficient service. Regrettably however, following my own dealings with the CCG, I have found it necessary to write a letter of complaint to its Board members highlighting numerous procedural errors and non-compliance with NHS guidelines. If this is the outcome of the ‘Improvement Plan’ I dread to think what the system was like before.

Dawn Harrison