A WHEELCHAIR-bound woman was left feeling "confused and unwelcome" when she was asked to leave a convenience store twice in one week - because she had an assistance dog.

Su Harris, from Salisbury, suffers from a broken back and post-traumatic stress disorder, and has guide dog Apple to help her in everyday tasks.

Su and the lurcher however were publicly urged to leave the One Stop store on Netherhampton Road, for the second time, on May 14, causing Su to travel further afield to complete her weekly shopping.

The mother-of-one said: "Due to my recent experiences I feel very confused and totally unwelcome at One Stop.

"I can get to their shop from my house in a matter of minutes in my wheelchair. To get to the next nearest shop I have to collapse my wheelchair, put it into my car, pop Apple in the back and drive into town.”

A subsidiary of Tesco, Su has called for the supermarket's head office to meet with staff from the Harnham One Stop branch to train them further on accessiblity for the disabled with guide dogs.

The 53-year-old added: “I’ve been in touch with Tesco head office on each occasion I’ve been asked to leave. Both times they told me Apple and I had every right to shop there.

"Tesco knows of the Equality Act 2010 and told me they actively welcome assistance dogs."

In response to the complaints, a One Stop spokesperson said: “We want everyone to feel welcome in our stores and we’re sorry to hear about this.

“All customers are welcome to visit and shop in all of our stores with their assistance dogs.”