A CLUB owner has defended an event which left some guests vowing they would never return.

The Chapel Nightclub hosted Martin Kemp's 'Back to the 80s' DJ set on Saturday, April 13.

Disappointed guests took to social media the following day to express their dissatisfaction with the event.

Individuals argued the room was "dangerously overcrowded", that they had to queue to re-enter upon leaving to use the bathroom and there was "no chance of dancing".

But Sean Cullen, director of Epic Bars and Clubs which runs the Chapel, said the event was not oversold and a one-in-one-out system was operated when the Chapel Room was full.

Mr Cullen also said tickets to the event, which some guests paid £25 for, were not on sale at the door for £7.

Salisbury Journal: Martin Kemp at the Chapel.Martin Kemp at the Chapel. (Image: Georgina England)

Guests were unable to re-enter the full Chapel Room if they left to use the toilet during Martin's set as a one-in-one-out policy was operated "to prioritise customer safety".

Lorraine Carlton said she was separated from her husband after going to the loo and realising a long queue to get back in awaited her.

"The room was flooded with people, it was so cramped, no room to move let alone dance, if an emergency had taken place there’s no way anyone could’ve got out quickly," she said.

Natalie Chalk and two of her friends also ditched the event after seeing the queue.

Salisbury Journal: Some punters have complained about a recent event at the Chapel.Some punters have complained about a recent event at the Chapel. (Image: Contributed)

Lisa Boxall told the Journal: "It was dangerously crowded, if you went to the toilet you were not allowed back in.

"There was a smell of drugs and lots of people were so drunk. We could not dance at all so waste of time and money."

'We underestimated the movement dynamics'

Mr Cullen said: "On behalf of The Chapel, we extend our sincerest apologies to anyone who may have been dissatisfied with Saturday's event featuring Martin Kemp.

"We didn’t anticipate that the majority of attendees would remain stationary during Martin's 90-minute DJ set, leading us to implement a one-in-one-out system in the main room to prioritize customer safety. Martins set was being played in the second room.

"While our venue has successfully accommodated larger crowds in the past, we acknowledge that we underestimated the movement dynamics for this particular show."

Mr Cullen ensured that, despite challenges, the club remains steadfast in its commitment to bringing exceptional events like Martin's tour to Salisbury.

"We deeply appreciate your ongoing support," he added.