AN INDEPENDENT family business in the heart of Salisbury is marking its 11th year. 

Darren MacDonald Funeral Directors, Pennyfarthing Street, serves not only the local community but also the wider community, providing a professional, high quality service to meet the individual needs of the families they serve.

Darren told the Journal: "We have grown far beyond what we ever imagined when we started the business.

"I feel it’s an honour to offer an experienced, friendly and personal service to the families we look after.

"We are committed to providing an individual and caring service and we’re available 24 hours of the day, 365 days of the year."

Darren McDonaldDarren McDonald (Image: Contributed)

Darren MacDonald Funeral Directors understands each family has different ways of dealing with their bereavement and each funeral should be as unique as the person who comes into their care. 

Darren said: "We are here to guide you every step of the way and offer advice on the arrangements you need to make. 

“We set very high standards at Darren MacDonald Funeral Directors and our attention to detail is what makes each funeral run so smoothly",We always endeavour to provide advice and guidance While still offering a wide range of services through all the necessary steps of dealing with a bereavement.

"Our aim is for this to be tailored to the families wishes as we realise how important the memory of the final farewell to a loved one is.

"This is reflected in not only the services we provide but also the close relationship we have with the celebrants in the community to provide both religious and humanist services. We understand that not everyone wants a big farewell and offer a bespoke service from the very first contact with the family." 

Darren and his dedicated team have the knowledge and experience of many years to discuss your needs at this difficult time, they use their expertise at every opportunity to provide a seamless experience and conduct every step with a professional and confident approach. 

Darren added: “Some companies will not always inform you of all the fees that may be incurred until after the funeral. As a small family business, we have the advantage of keeping our costs lower for everyone in our community.

"We strive to involve the family in every decision made so there are no surprises after the funeral has taken place. We offer a transparent pricing structure and work with every budget.”

Darren MacDonald Funeral Directors offers a wide range of services, from direct cremations to a special woodland burial. It is able to offer a range of hearses, horse drawn carriages and limousines should you want a more classic experience or something a little different. 

The dedication and attention to detail Darren and his team have is apparent from the very beginning, his team are on hand to provide an outstanding service alongside Darren himself. 

“We are pleased to be able to offer not only our services when they are needed immediately but we also arrange funeral plans for those that might want to have some input into their own last moments. Also, to take the pressure away financially in the future. We tailor our plans to the person arranging them giving them the control of their plan." 

The team said: "Our team is on hand 24 hours a day 365 days a year and are happy to assist you with any questions. Our phone lines and email are always available, we are happy to be able to provide home appointments as well as appointments at our funeral home. We have created a relaxed, calm and welcoming environment where you can feel comfortable and at ease while making your arrangements."

"Furthermore, we are able to offer families time to say their final words in our Chapel of rest. Providing privacy and time when they might need it the most", explains Darren. 

"We look forward to being able to support many more families in the years to come."