NEW Forest residents are being alerted to a carpet cleaning ‘promotion’ which could leave them out of pocket.

Hampshire County Council’s Trading Standards service has investigated complaints from householders about the hard-sell tactics used by a Dorset cleaning company.

A low-cost promotion is offered, but depending on what services are carried out, the final price can greatly increase. Many home owners feel pressurised into accepting a higher price after the carpet cleaning technician demonstrates different services in the home.

The Safer New Forest Partnership advises householders and business owners to be wary of carpet cleaning offers after a number of cases recently involving local people.

It advises against dealing with cold callers at the door or by telephone. Anybody considering having work done can use Hampshire County Council’s Buy with Confidence Scheme, which recommends approved local traders.

NFDC portfolio holder for crime and disorder, Cllr Goff Beck, said: “Residents should be on the alert against this type of hard-sell which seems to be operating in the New Forest. Cold calling puts unwanted pressure on householders – just say no to this sales approach.”

The Safer New Forest Partnership has free No Cold Calling window stickers available. You can collect one from the NFDC local offices or telephone Stephanie Bennett, Safer New Forest co-ordinator, on 02380 285148 or email If you are being pressurised in your home or feel you are being overcharged by a cold caller, contact Trading Standards’ quick response team on 01962 833666, where officers are on hand to receive information and/or provide assistance. Alternatively, email