A CARE home that fails to accurately record care plans 'requires improvement', according to a new report.

Camelot Care Home, on Countess Road in Amesbury, was inspected by the Care Quality Commission on March 28, and the rated report was published on Tuesday, April 25.

Three inspectors and one assistant inspector arrived unannounced at the care home for a routine visit.

While there had been significant improvements since it was rated inadequate overall on September 5, 2022, Camelot Care Home remains in special measures.

The care home provides accommodation and nursing care for 57 older people in two adapted buildings.

At the time of the inspection, there were 40 people living at the service.

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Inspectors identified breaches in relation to safe care and treatment, safeguarding people from the risk of abuse, person-centred care and good governance.

Some people displayed distressed behaviour, but there was no written risk assessment or guidance for staff to minimise or de-escalate any distress, according to the report.

"This increased the risk of harm to the person and to other people in the service," it stated.

Examples of regulation breaches provided in the report explained how the lock on hazardous cleaning substances was broken and the laundry room, with access to an industrial iron, was unlocked and unattended at the time of the inspection.

During lunchtime, a person was eating sandwiches when they should have been on a pureed diet to minimise the risk of choking.

The CQC report stated: "While the person's care plan confirmed the need for them to have pureed food, a staff member told us they only had this at lunchtime. This was not accurate and did not ensure safety."

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Daily records did not always show what support people were given, including food and fluids intake, re-positioning and when people were experiencing distress.

People were not always supported to have maximum choice and control over their lives, but improvements had been made to the way they were treated.

However, the care home did not 'require improvement' across the board.

It was rated 'good' in the category of caring and people were treated with compassion, kindness, dignity and respect.

Inspectors mentioned one staff member who complimented a person on their painted nails and then explained they could not paint theirs because of infection control.

The CQC has requested an action plan from the care home to understand what it will do to improve the standards of quality and safety.

Camelot Care Homes was approached for comment on the report.